The following definitions apply throughout this Agreement:

• "Services" — All professional and technical services offered by Seracode, including web and mobile application development, AI-powered business solutions, enterprise platform engineering, and product/UI/UX design.
• "Client" / "Customer" — Any individual, company, or organisation that engages Seracode for Services through a contract, Order Form, or statement of work.
• "Order Form" — Any written document, statement of work (SOW), proposal, or digital agreement signed or accepted by both parties detailing scope, timeline, and pricing.
• "Deliverables" — Any work product, code, design, document, prototype, or software output created by Seracode under an Order Form.
• "Confidential Information" — Non-public information disclosed by either party in connection with the Services, including business plans, technical data, pricing, and proprietary methodologies.
• "Intellectual Property" — All patents, trademarks, copyrights, trade secrets, design rights, source code, and other proprietary rights, whether registered or unregistered.
• "Third-Party Tools" — External software, APIs, libraries, or frameworks incorporated into Deliverables with Client consent.

All Services shall be governed by a mutually agreed Order Form or Statement of Work. Each Order Form shall specify the project scope, deliverables, milestones, timeline, and applicable fees. Work not described in an Order Form is considered out of scope and may incur additional charges.

• Web & Mobile App Development — Design and development of web, iOS, and Android applications using modern, scalable frameworks and technologies.
• AI Business Solutions — Integration of artificial intelligence, machine learning, and automation into business processes and digital products.
• Enterprise Platforms — Custom-built platforms for business operations, data management, and workflow automation at scale.
• Product & UI/UX Design — User research, wireframing, prototyping, and interface design optimised for exceptional user experience.

Any changes to agreed scope must be documented in a written Change Request signed by both parties. Seracode reserves the right to adjust timelines and fees as a result of approved scope changes. Verbal agreements regarding scope changes are not binding.

All fees are set forth in the applicable Order Form. Seracode will issue invoices in accordance with the payment schedule agreed upon — typically at project milestones, on a monthly retainer basis, or upon project completion.

Seracode collects payments directly. Accepted payment methods include bank transfer, online payment links, and other methods as specified at the time of invoicing.

Unless otherwise specified, payment is due within fourteen (14) calendar days from the invoice date. Seracode reserves the right to pause or suspend work on any project where payment is overdue by more than seven (7) days without prior arrangement.

Invoices not settled within the agreed period may attract a late fee of 2% per month on the outstanding balance, compounded monthly. Seracode may also withhold delivery of final Deliverables until all outstanding amounts are settled in full.

Given the nature of professional services, fees paid for work already commenced are non-refundable. Refund requests for deposits on projects not yet commenced will be reviewed on a case-by-case basis.

All project timelines stated in an Order Form are good-faith estimates. Seracode will use all reasonable efforts to meet agreed timelines but shall not be liable for delays resulting from factors outside its control, including delayed Client feedback, scope changes, third-party dependencies, or force majeure events.

• Provide timely and complete responses to requests for information, assets, approvals, or feedback within agreed review windows.
• Assign a designated point of contact with authority to make project decisions on behalf of the Client.
• Ensure that all materials, content, and data provided to Seracode are accurate, complete, and legally owned or licensed.

Upon delivery of any Deliverable, the Client shall have a review period (default: 5 business days) to provide written feedback. If no written objections are received within this period, the Deliverable shall be deemed accepted.

Upon receipt of full and final payment for a project, Seracode assigns to the Client all rights, title, and interest in the custom Deliverables created exclusively for that Client under the applicable Order Form, including applicable copyrights. Seracode retains ownership of all pre-existing intellectual property, proprietary tools, reusable code libraries, and methodologies developed independently. Unless the Client explicitly requests confidentiality in writing, Seracode may display completed Deliverables as portfolio examples and case studies.

Both parties agree to treat as confidential all non-public information received from the other party. This obligation survives termination for two (2) years. Exclusions apply for publicly available information or independently developed data.

Seracode warrants services will be performed with reasonable skill and care. Except as expressly stated, Services are provided "as is".

Either party may terminate with 30 days' written notice. Termination for cause: material breach unremedied after 14 days. This Agreement is governed by the laws of the Federal Republic of Nigeria. Disputes shall first be negotiated, then referred to arbitration under the Arbitration and Conciliation Act of Nigeria.

Information You Provide: Name, email, company, project details, billing info, and any communications. Financial Information: Payment details are handled securely. Automatic Data: IP address, browser type, cookies, and usage analytics.

• Service delivery, project communication, and support.
• Payment processing and financial compliance under Nigerian law.
• Client relationship management and business communications.
• Marketing only with your consent or as permitted.
• Security monitoring and website improvement.

Processing is based on contract performance, legitimate interests, legal obligations, or consent. We do not sell or rent your data. We share only with trusted service providers (hosting, scheduling, analytics) and for legal compliance or business transfers.

Client records retained for five (5) years after project completion, financial records for seven (7) years as required by Nigerian tax regulations. We implement technical and organisational security measures, but no method is 100% secure.

Our website uses essential, analytics, and preference cookies. You may disable cookies via browser settings. Under NDPR, you have rights to access, rectification, erasure, restriction, objection, and data portability. To exercise these rights, contact us at developer@seracode.co.

Our Services are not directed to individuals under 18. We do not knowingly collect minor data. This Privacy Policy may be updated periodically; material changes will be posted on our website.